United Arab Emirates Travel Guide in Arabic
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United Arab Emirates Communications & Media

Telephone and fax
In the United Arab Emirates, the telephone network operated by the national telecommunication organization ETISALAT is superb. Local calls are free and direct dialing is available to 150 countries.

The international dial code for United Arab Emirates is +971. Cheap rates for international direct calls apply from 9 p.m. to 7 a.m. and all day on Fridays and public holidays. There is a complete list of rates at the back of each telephone directory. You do not need to use the Emirate access code when dialing an internal number anywhere inside the emirate. In other words, to ring a number in Dubai from Abu Dhabi you must use the 04 prefix. If you are dialing a number in Abu Dhabi from another location in the emirate you need not to use a prefix.

Yellow page directories are available for each Emirate. These can be purchased at ETISALAT offices. Pay phones, both card and coin operated, are located throughout the UAE. Phone cards for local use (Dh30 or Dh45) are usually available from ETISALAT offices, supermarkets, pharmacies etc. Coin operated phones take Dh1 and 50 Fils.

Local and international area codes
Abu Dhabi - 02 + 9712
Ajman - 06 + 9716
Al Ain - 03 + 9713
Dubai - 04 + 9714
Fujairah - 09 + 9719
Jebel Ali - 04 + 9714
Khor Fakkan - 09 + 9719
Ras Al Khaimah - 07 + 9717
Sharjah - 06 + 9716
Umm al-Qaiwain - 06 + 9716

* Sharjah, Ajman and Umm al-Qaiwain share the access code 06 and Fujairah and Khor Fakkan the access code 09.

All hotels offer fax facilities. Faxes can also be sent from ETISALAT offices throughout the Emirates. The offices are recognizable by the distinctive 'golf ball' structures on top of each building.

Location of ETISALAT Offices
The main ETISALAT office in Abu Dhabi is on the corner of Zayed, the Second and Sheikh Rashid bin Saeed Al Maktoum St. It is open 24 hours a day. ETISALAT's main office in Dubai is on the corner of Beniyas and Omar ibn Al Khatab roads. It is also open around the clock. In Sharjah, the main office is located in Al Manakh, close to the Dhow roundabout. Working hours are Saturday to Wednesday 7 a.m.- 3 p.m., however you can send and receive fax and telex messages 24 hours a day. Shops advertising typing and photocopying services often have fax facilities.

Availability of Internet
Most five-star hotels offer guests internet access. Internet access from 7 p.m. to 7 a.m. is offered at cheap rates. At major airports in the United Arab Emirates internet access kiosks have been established. The minimum charge for public access is Dh2 and 60 fils per minute. Payment can be made by credit card. If you have brought your laptop with you, along with a modem and browsing software, you can dial 500 5333 to get connected to the internet. A charge of 15 fils per minute is billed to the telephone to which you are connected. For more details call 800 5244.

Mobile Phone Networks
GSM services are available and the mobile phone code within the United Arab Emirates is 050.'Speak Easy' is a GSM mobile service for those visitors and tourists who cannot use their own mobile phones in the UAE. You can either buy a new mobile phone and purchase a temporary SIM card or use your own handset with a temporary card. Contact ETISALAT for details. The best way is to purchase a new temporary SIM Card and use it thus the expense can be reduced.

Post Offices
The General Postal Authority runs an efficient postal system with red post collection boxes dotted throughout the cities and towns. Mail is usually collected in the mornings and evenings. Stamps can be purchased and post mailed from your hotel. Express postal facilities are also available at post offices. Post office working hours are from (8 a.m - 1 p.m. and 4 p.m. - 7 p.m.) Saturday to Wednesday. The post office will remain closed on Thursdays and Fridays. (8 a.m. - 12 noon) on Public Holidays, but closed on the first day of Eid holidays. Note that there is no telephone or fax facility at post offices in the United Arab Emirates and poste restante facilities are not available.

Main Post Offices in United Arab Emirates
In Abu Dhabi
The main post office in Abu Dhabi is on East Road between Al Falah and Zayed the Second St. It is open from Saturday to Wednesday (8 a.m. - 8 p.m., 8 a.m. - 6 p.m. Thursday, 8 a.m. - 11 a.m.) Friday.

In Al Ain
The main post office is near the clock tower roundabout. Opening hours (8 a.m. - 1 p.m., 4 p.m. - 7 p.m). Saturday to Wednesday, (8a.m. - 11 a.m.) Thursday, closed Friday.

In Dubai
The main post office in Dubai is on Za'abeel Road, Bur Dubai (8 a.m. - 11.30 p.m. Saturday to Wednesday, 8 a.m. - 1 p.m. and 4 p.m. - 8 p.m. Closed on Thursdays and Fridays. There is also a smaller post office in Deira on Al Sabkha Road. Other post offices are located in Satwa, Karama and Jumeirah.

In Sharjah
The main office in Sharjah is located by the Municipality roundabout in the centre of town. Working hours - Saturday to Wednesday (8 a.m. - 8 p.m., Thursday 8 a.m. - 6 p.m).

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